1. Data controller
The controller responsible for processing personal data on this website is:
B&I Vsolutions GmbH
COBAMI Vietnamese Fusion Cuisine
Grafenstraße 33
64283 Darmstadt
Managing Director: Quoc Bao Nguyen
Email: cobamida@gmail.com
2. Website visits and server log files
When you visit our website, our hosting and server service processes technically necessary data. This may include your IP address, the date and time of access, the page requested, the referrer URL, browser type, operating system, and status and access data.
This data is processed to provide a secure, stable and functioning website and to detect and prevent abuse and attacks. The legal basis is Article 6(1)(f) GDPR. Log data is deleted once it is no longer needed for these purposes.
3. Contacting us
If you contact us by email or phone, we process the information you provide to handle your enquiry and any follow-up questions. The legal basis is Article 6(1)(b) GDPR where your enquiry concerns a contract or steps prior to entering into a contract; otherwise Article 6(1)(f) GDPR or your consent applies.
4. Catering enquiries
For a catering enquiry, we process your name and email address. You may optionally provide a menu idea, the event type, date, approximate number of guests, event location and other requests in the form. We use this information to handle your enquiry, prepare a quote and take steps prior to entering into a contract.
Your form details are first transmitted to our website server over an encrypted connection and then forwarded over an encrypted connection to the external form service FormSubmit. This service receives your form details and forwards them to cobamida@gmail.com. This means you do not need to open your email application.
According to the provider, submitted form data is retained for up to 30 days. For more information, see the FormSubmit privacy policy. Please only submit information that is necessary for your enquiry.
5. Online ordering
Our website links to the external online ordering portal cobami.online-karte.com. Orders and the associated processing of personal data take place there under the portal operator's privacy policy. You do not enter order details on our own website.
6. Table reservations with Resmio
We use the external booking system Resmio for table reservations. Opening its booking widget or reservation page establishes a connection to Resmio. When you make a reservation there, data such as your name, contact details, date, time, party size and reservation notes may be processed.
Resmio's privacy information also applies to data processing within its booking system. You can make a reservation through Resmio.
7. Google Analytics, Google Ads and conversion measurement
We use Google Analytics 4 with the measurement ID G-TZDBNDKMFQ to analyse how our website is used. This may involve processing page views, interactions, technical information, traffic sources and approximate device and location information. We do not use Google Analytics to identify individuals directly and do not transmit names or email addresses to Google.
We use Google Ads to promote our services and measure campaign performance. We use the Google Ads tag with the conversion ID AW-17115172448. For catering enquiries, we also use the conversion label 5j7QCMLGrJQdEOCck-E_.
With your consent, clicks to ordering, table booking, the menu or catering, and clicks on promotional links also record the link's position on the page and the selected website language. A click does not confirm a completed order or reservation. Catering form contents are not sent as event parameters.
Statistics, marketing and conversion tracking on this website is only loaded after you consent via the cookie notice. The legal basis is Article 6(1)(a) GDPR. You can withdraw your consent at any time using Cookie settings. For more information, see Google's privacy policy.
8. External links and social networks
Our website contains links to Instagram, TikTok, Google Maps and external ordering and booking services. We do not normally embed these services automatically. Clicking an external link takes you away from our website, after which the respective provider's privacy policy applies.
9. Cookies and local storage
We use a technically necessary entry in your browser's local storage to remember your privacy choice. It only records whether you have accepted or declined marketing tracking. Google Ads tracking is not loaded without your consent.
10. Your rights
Subject to the applicable legal requirements, you have the right to access, rectification, erasure, restriction of processing, data portability and objection to certain processing. You may withdraw consent at any time with effect for the future.
You also have the right to lodge a complaint with a data protection supervisory authority. In particular, the relevant authority is the Hessian Commissioner for Data Protection and Freedom of Information.
11. Updates to this privacy policy
We may update this privacy policy if our website, the services we use or legal requirements change. The version published on this page applies.